Electronic Claims Processing (ECP) and Non-Electronic Claims Processing (Non-ECP)
All ECP and Non-ECP claims are processed and transmitted by Diamond Medical Services primarily using an internal practice management software application owned and managed by DMS.
Patient Accounting and Billing
Patients are billed on a regular pre-determined schedule. Diamond takes pride in ensuring that all information entered into the practice management software application is as accurate as possible to increase the efficiency of claims processing.
Practice Management
Diamond Medical Services provides assistance with internal assessment/audit services to ensure maximum operation and compliancy in the following areas:
- Optimum efficiency
- JCAHO and NCQA Survey Preparation (if applicable)
- Research analysis
- Coding and reimbursement analysis
- Evaluation of regulatory compliance (HIPAA)
- Quality assurance/improvement initiatives
- Infrastructure security/risk analysis
- Expansion
DMS assists in securing and updating patient demographics, including insurance/benefit verification for all patients as requested by client. DMS also provides staff training on all aspects of practice management if so desired.
Let's Compare the Costs
| Labor Costs | If You Do It | If DMS does it | |
| STAFF | |||
| Primary Claims ($75) | $8.50 | $8.00 | |
| Secondary Claims ($25) | $1.50 | $2.00 | |
| DOCTOR | |||
| ??? | $0 | ||
| TOTAL LABOR COSTS | $10.00 | $10.00 |
| Materials Costs | If You Do It | If DMS does it | |
Forms |
$0.44 | $0 | |
| Envelopes | $0.68 | $0 | |
| Postage | $1.17 | $0 | |
| Copies | $0.95 | $0 | |
| Charge Tickets | $0.04 | $0 | |
| TOTAL MATERIALS COSTS | $3.28 | $0 |
| Miscellaneous Costs | If You Do It | If DMS does it | |
| Patient Billing | $1.74 | $0 | |
| Phone Follow-Up to Carriers | $1.32 | $0 | |
| Phone Follow-Up to Patients | $3.80 | $0 | |
| TOTAL MISC. COSTS | $6.86 | $0 | |
| Total Cost | $20.14 | $10.00 |